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Events Team Leader

£25,000 to £30,000
Job Type
27 Nov 2019
Events Team Leader, Salary £25,000-£30,000 per annum

Based in Surrey.

Contract Type: Permanent / Full Time

We are currently recruiting for an Events Registration Team Leader to work within a leading events organisation in Surrey. This is a fantastic opportunity for anyone who has supervised a small delegate management team within the events industry.

The role requires managing the team to ensure the team are hitting important deadlines and targets surrounding this role and the events. You will also be required to develop different areas of the participant facing content and ensure the team develop with the needs of the customers. The role requires management skills, customer services skills and data preparation skills. It is important that the candidate is confident in the above enough to train others in these areas.

This aspect of the role is operational as you will be expected to get stuck into the organisation of that aspect of events. You will need to have a full understanding of the business and events to carry this role out to it's full potential.

Person specification:

Ability to manage and develop other colleagues

Excellent written skills with experience of writing informal customer-facing content

Ability to communicate clearly and concisely, both orally and in writing

Excellent Microsoft Excel skills (Advanced) and data handling skills

Highly precise attention to detail

Ability to deal with challenging customers and situations

Empathy with customers

Good judgement skills, flexibility, creativity, and sensitivity in response to changing situations and needs

Excellent time management and organizational skills

Desire to learn

An interest in sports is desirable

Key responsibilities:

To oversee events budgets, to monitor and reduce spend

To manage key delegate suppliers such as timing, fulfilment and online registration

To train and develop the delegate management team

To be an office- based interface with competitors answering phone calls and emails.

Manage event day participants data and preparation for the event participants

Develop relationships within the business, suppliers and event participants.

To attend events managing the customer service helpdesk

To lead on the development of merchandise sector

To manage the participant prize system

To oversee participant email communication and web content
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  • Job Reference: 122413145-2
  • Date Posted: 27 November 2019
  • Recruiter: Anonymous
  • Location: Surrey
  • Salary: £25,000 to £30,000
  • Bonus/Benefits: holiday & benefits
  • Sector: Administration
  • Job Type: Permanent